Connect your systems.
Simplify the handovers.
FiibixTech helps businesses connect customer records, orders and operational workflows through ERP, CRM and API integrations. Define how information should move before building the connection.
Based in Ahmedabad, India · International project enquiries
From an enquiry to a connected operational record.
Receive the customer details and service requirement.
Create or update the appropriate contact and opportunity.
Prepare an approved task, order or service request.
Keep relevant teams informed through agreed updates.
This is an example workflow. Actual steps, approvals and integrations depend on your platforms and requirements.
Bring business processes
and information together.
ERP Workflows & Integrations
Discuss how purchasing, inventory, sales and other operational processes should connect.
- Requirements and workflow mapping
- Odoo and ERP integration discussions
- Operational records and reporting
- Migration and system dependencies
CRM Configuration & Automation
Organise customer information, enquiry handling and follow-up tasks around your sales process.
- Contact and opportunity workflows
- Lead capture and routing
- Stage changes and task automation
- Sales and operational handovers
API Development & Integration
Connect applications through agreed interfaces, data mappings and synchronisation rules.
- Custom and third-party API connections
- Webhooks and scheduled synchronisation
- Validation and duplicate handling
- Error reporting and recovery planning
Which workflow needs a better connection?
These examples provide a starting point for discovery. Feasibility depends on available APIs, access and platform limitations.
Website to CRM
Route enquiries into customer records and prepare follow-up tasks using agreed assignment rules.
E-commerce to Operations
Connect order information with inventory, fulfilment or operational reporting workflows.
Bookings to Service Delivery
Coordinate booking records, assignments and completion updates across relevant systems.
Business Systems to Reporting
Prepare consistent reporting inputs from selected platforms with defined data ownership.
Clear data rules
make better integrations.
Connecting two applications is only part of the work. Agree on which records are authoritative, what changes should trigger updates and how exceptions will be managed.
Source of Truth
Decide which system owns each record and how conflicting updates should be handled.
Data Mapping & Validation
Define fields, identifiers, required values, duplicate rules and any transformation requirements.
Access & Permissions
Review API access, authentication, user permissions and credential-management responsibilities.
Exceptions & Monitoring
Discuss failed updates, retries, logs, alerts and who will investigate integration issues.
Historical Data & Cutover
Separate ongoing synchronisation from historical migration and agree on the transition plan.
Map the workflow.
Test the connection.
Review the systems
Identify platforms, available documentation, access and the business process to connect.
Agree on the rules
Map fields, triggers, ownership, exceptions and acceptance criteria.
Build and verify
Implement the agreed connection and test representative records and failure scenarios.
Deploy and monitor
Prepare cutover, documentation and agreed monitoring and support responsibilities.
Your proposal will define the actual deliverables. Platform subscriptions, API access, hosting, migration and ongoing support costs are discussed during scoping.
Extend the solution where needed.
Start with
your existing systems.
Share the platform names, workflow requirements and available integration documentation.
Can any two systems be integrated?
Not always. Feasibility depends on APIs, access, supported operations and platform restrictions. These dependencies should be reviewed before committing to scope.
Do we need a new ERP or CRM?
Not necessarily. We can first discuss whether configuration or integrations can address the problem within your existing systems.
Can synchronisation happen in real time?
The approach depends on platform capabilities, webhooks, API limits and the required update frequency. Some workflows use scheduled synchronisation.
Can you migrate existing records?
Migration can be scoped after reviewing data quality, mappings, duplicates and validation. Historical migration and ongoing synchronisation should be planned separately.
How are failed updates handled?
Error handling is defined in the integration design. Discuss logging, retries, alerts, reconciliation and support ownership.
How much does an integration project cost?
Cost depends on the number of systems, workflows, mappings, access limitations, migration and testing requirements. Recurring platform and support costs should also be considered.
Do you work with international businesses?
Yes. Delivery is coordinated from India. Communication, time-zone overlap, platform access and implementation responsibilities are agreed during discovery.
Tell us where the handover breaks.
Let’s explore the connection.
Share your ERP, CRM or application names, the records that need to move and the workflow you want to improve.